Hello :-) I need your help! Let me know what the website gets right. And what it doesn't.

It's happening! I'm rebuilding the website from the ground up. Before I pull it into its final guise, I'd really love to hear from you: someone who's actually used or grappled with the current one! Ten quiet minutes will really help make the new site sharper and give Ancoats a lift into the next 6 years! (Yes, it's been 6 years!!)

About you

The current site

Content & story

Products & shopping

For the new site

About you

So we know who we're hearing from - I know a lot of you by name already which is what makes a lot of this thing special. Don't be shy, even if you have to "tell it like it is!" I'm prepared for some home truths!!

Name

How would you describe yourself?

Existing customerConsidering a first purchaseJust browsing / discovered the brandTrade, press or collaborator

The current site

What works. What doesn't.

What frustrated you most on the current site?

What did you actually like — and want us to keep?

Content & story

What you came to find.

Which of these did you look for but struggle to find?

What would you like to read more about?

Products & shopping

The path to a bag.

Have you bought a bag from us before?

YesNot yetPrefer not to say

What information did you wish product pages included?

Anything painful about the checkout or account experience?

For the new site

Anything we've missed.

What would you most like to see on the new site?

Deeper product detail & photographyEditorial journal / field notesLifestyle Look-Book & in-use imageryCustom Build PathwayRepair & lifetime care programmeWorkshop visitsBehind-the-scenes video

Is there a website — ours or anyone else's — that does this well?

Anything else I need to hear before I pull the final details together?

End of questionnaire

Nothing here is shared publicly. Responses go straight to the studio and inform the design of the new site.